With technology evolving rapidly each year, there has been a radical change in the way certain processes were conducted in every industry a couple of years ago. Technology has been shifting the roles and burdens of manual labor onto platforms like mobile and other hand devices!
The pest control industry is not far behind when it comes to the introduction of technology with processes to bring forth more efficient services for their customers. Mobile technology has made it possible for pest control firms to boost their productivity and serve their clients in an efficient way and respond effectively to their sales leads! A few mobile technologies that are commonly used include tablets, apps, cloud-based networks, smartphones, and printers.
Therefore, even local pest control professionals who realize the benefits of the new mobile technologies have started modernizing their business and making it more competitive and efficient. There are many reasons why pest control professionals have been delving into mobile technologies, among which the top 5 are:
1. Increased Productivity
There are many services offered by different mobile technologies to automate and speed up processes for sending and receiving data, instructions, route changes, histories of customers, and word orders. This eliminates the need for manual work, makes processes extremely efficient and also minimizes the possibility of encountering a technician downtime.
The productivity is increased in terms of customer services as well. This is because technology has made it possible to produce high-quality documents of different sized, instructions, photos, and invoices through mobile printers on the spot! This allows technicians to administer transactions quickly, hence serving customers in a short time!
2. Provides Flexibility
Mobile devices are very reliable and easy-to-use and handle. This is why technicians who make use of such devices often experience freedom from errors and wastage of time. Since these mobile devices are often compact and light-weighted, they can be carried along anytime and anywhere, making it possible for technicians to always work competitively.
3. Keeping Up With Regulations
Since every pest control professional handles a diverse range of clients including industrial, residential, and commercial clients, the need to comply with the different regulations related to safety, health, and the environment is very important. These regulations differ by the region, state, and industry, which is why conducting secure capture of transactional data and a precise paper trail is critical.
This is why, the technicians who are equipped with mobile technologies find it easy to print any important leave-behinds like pesticide warning labels, material information sheets, detailed list of chemicals used in pest control and also inspection reports.
4. Customer Satisfaction
Since information can be provided to customers as requested and on-command through mobile devices, it improves their reliability on the pest control technicians. It also facilitates the technicians to provide more responsive services and cater to all customer needs, resolve issues instantly upsell services and provide answers to all customer queries.
With mobile printers on hand, it becomes easier for technicians to produce reports, equipment labels, receipts, care instructions, compliance documents and much more. This removes the need to deal with handwritten documents, making processes faster and more accurate. All such features contribute to making customers extremely satisfied and contented.
5. Competitive Edge
The pest control industry is extremely competitive due to the presence of a number of firms providing the same service to all clients. This is why it is very important for all local pest control professional who wish to grow their business to differentiate themselves from other firms.
This can be easily achieved by making use of mobile technologies to guarantee more competitive and efficient services to customers. Therefore, such technological devices give the pest control firms an advantage of a competitive edge in the industry.
These were the top reasons because of which many firms have started using mobile technologies. For pest control firms who have not yet explored business with such devices, the 5 above-mentioned points are the reasons why they need mobile technology!
Muhammad Aqib 
achsan uddin